Frequently Asked Questions
Is there a cost for me or my organization to join Tech Perks?
No, Tech Perks is completely free for all members and organizations.
How quickly will my order ship once placed?
All orders will ship within 1-2 business days from order placement.
Could I cancel my order?
It is very important to us to begin processing your order as soon as possible ensuring timely delivery for your convenience. With that goal in mind, we are unable to change or cancel any orders once they are placed.
How long does it take to receive my order?
Tech Perks offers several shipping methods for your convenience. All orders will ship within one to two business days of the order being placed.
- Economy - 6 to 10 Business Days
- Standard - 4 to 6 Business Days
- Express - 3 to 4 Business Days
- Overnight - 2 to 3 Business Days
We also offer free shipping. Please check the Shipping page for more information.
How do I track my order?
All orders that are shipped have a tracking number which is emailed as soon as the order ships. If you do not have your tracking number or you may have forgotten your order number please feel free to Contact Us and we will be happy to help you locate your shipment.
I haven't received my order!
Please check your tracking number that was emailed to you. If you are still not able to find your order, email us directly at email@example.com or by going to the Contact Us page and we’ll be happy to help.
What is your return policy?
Tech Perks offers a risk-free 30-day return policy. For full details see our Refunds & Returns policy.
My order arrived damaged, what should I do?
We are sorry to hear your order arrived damaged. Can you please provide the following information so we can assist you further?
- Order Number
- Description of damage
What is your warranty period?
Quality is important to us and we only sell products of the highest standard. Tech Perks warrants to the original purchaser that its products will be free from defects in material and workmanship for a period of 30 days. If you find any defects in your product we will exchange them or refund your purchase at no cost to you.
Outside of the 30-day return window please contact the manufacturer with any warranty-related issues.
How do I enroll my company for Tech Perks?
Thank you for your interest in Tech Perks! Please visit the Visit the Partner With Us page to complete the Tech Perks enrollment form. Our Tech Perk representatives will contact you within 1-2 business days to share all the great benefits for your company and employees. We look forward to your partnership!
How do I obtain my Tech Perks membership code?
All Tech Perks membership codes can be obtained by emailing your HR representative or providing the following information via chat or emailing us at firstname.lastname@example.org.
- Full Name
- Name of your company or membership site
- Your company email address
Is there a discount code for new customer orders?
Yes! Please use "PERK5" in your shopping cart before checkout to receive 5% off your first order as a new customer.
Do you have a referral program?
Yes! Contact Us to learn more about it and start earning some extra cash!